For Brands · Retailers · Importers · Distributors
Outsource your spare
parts handling
in Europe.
Chairrepair can store, manage and ship spare parts for office chairs, gaming chairs and height-adjustable desks — helping your brand support customers faster without building your own parts operation.
For brands, retailers, importers and distributors of chairs, desks and ergonomic furniture.
OEM or compatible
We work with your original OEM parts, Chairrepair-compatible parts or a combined setup — depending on your product range and support model.
EU fulfilment
Ship the right part from a European location — faster than air freight from Asia and without the complexity of managing your own stock.
No own operation needed
Your brand gets a specialist spare parts setup without building warehousing, logistics or technical identification in-house.
The problem
Spare parts support is often harder than it should be.
Customers do not always need a new product. Often, they just need the right spare part — and the right part needs to arrive fast.
- Parts are stored in different locations
- Support teams may not know which part fits which model
- Small parts are hard to manage efficiently
- EU customers wait too long for replacements
- Retailers and dealers need better parts access
- Warranty cases become full replacements because parts are unavailable
Chairrepair helps brands build a faster and more practical spare parts setup in Europe.
We store, manage, pack and ship spare parts on behalf of your brand — so your customers, dealers and support teams get the right part without delays.
Instead of a full replacement, the right spare part ships from a European location — solving the issue faster, at a fraction of the cost.
What we do
Your European spare parts
Your European spare parts
fulfilment partner.
We can work with your original OEM parts, Chairrepair-compatible parts or a combined setup.
Spare parts storage
We store your agreed spare parts range in a European location — with stock overview and minimum stock alerts.
Pick, pack and ship
When a part is requested, we pick, pack and ship the correct part to your customer, dealer or retailer.
OEM spare parts handling
We handle your original manufacturer parts according to your brand's storage and fulfilment requirements.
Compatible replacement parts
Where suitable and agreed, we can supply Chairrepair-compatible parts for common chair and desk components.
Parts identification
We help identify the correct part based on photos, model information and symptoms — before shipping.
Monthly reporting
Parts usage, stock levels, recurring demand and low-stock alerts — so your brand stays informed.
Parts categories
Typical spare parts
Typical spare parts
we can manage.
🪑 Office chairs & gaming chairs
- Gas lifts
- Armrests
- Castor wheels
- Wheelbases
- Tilt mechanisms
- Seat plates
- Screws & fittings
- Brackets
- Lumbar parts
- Headrests
- Replacement cushions
- Other components
🖥️ Height-adjustable desks
- Control boxes
- Handsets
- Power supplies
- Cables
- Motors
- Frame components
- Feet & brackets
- Screws & fittings
How it works
A simple spare parts
A simple spare parts
fulfilment workflow.
1
Parts setup
We map your product range, spare parts, model compatibility and support requirements.
2
Stock agreement
We agree which parts to store, minimum stock levels and fulfilment rules.
3
Order received
Your support team, retailer, dealer or customer requests the needed spare part.
4
Pick, pack & ship
Chairrepair picks, packs and ships the correct part from the agreed inventory.
5
Reporting
You receive reporting on parts usage, stock levels and recurring demand.
Partner models
Flexible spare parts
Flexible spare parts
partner models.
Choose the model that fits your needs — or combine them as your spare parts operation grows.
Spare Parts Storage Partner
For brands that need a European location for selected spare parts.
Includes
- Parts storage
- Stock overview
- Basic inventory reporting
- Minimum stock alerts
Spare Parts Fulfilment Partner
For brands that want Chairrepair to manage and ship parts to customers, dealers or retailers.
Includes
- Pick, pack and ship
- Customer or dealer fulfilment
- Parts labelling
- Shipment documentation
- Monthly reporting
Spare Parts + Diagnosis Partner
For brands that want help identifying the correct part before shipment.
Includes
- Technical part identification
- Compatibility check
- Photo/video assessment
- Recommended replacement part
- Fulfilment of selected part
Spare Parts Recovery Partner
For brands that want to recover usable parts from returned or damaged products.
Includes
- Product disassembly
- Parts inspection
- Usable parts recovery
- Parts categorisation
- Reuse or recycling recommendations
Why brands choose Chairrepair
Faster spare parts support
Faster spare parts support
without building your own operation.
Support customers faster
Ship the correct part instead of replacing the entire product — faster resolution, lower cost.
Reduce replacement costs
Many issues can be solved with one component. Spare parts availability prevents unnecessary full replacements.
Improve warranty handling
Spare parts availability gives your support team more options to resolve cases without full replacements.
Simplify EU logistics
Use Chairrepair as your European parts handling partner — without managing warehousing in-house.
OEM and compatible parts
We work with your original parts, our compatible parts or both — depending on what suits your product range.
Understand parts demand
Parts usage data helps identify common defects, future stock needs and product improvement opportunities.
Pilot programme
Start with a limited
Start with a limited
spare parts pilot.
You can start small with a defined parts range, limited stock and clear fulfilment rules — and expand from there.
Top 10 Parts Pilot
We manage your ten most requested spare parts for a defined test period — demonstrating fulfilment speed, accuracy and stock management before broader rollout.
Warranty Parts Pilot
We handle spare parts used in selected warranty cases — measuring how many cases can be solved with parts instead of full product replacements.
Dealer Support Pilot
We ship spare parts directly to your dealers, retailers or service partners — demonstrating dealer fulfilment capability and lead times.
Parts Recovery Pilot
We recover usable parts from returned or damaged products — demonstrating direct value recovery from your return flow without additional investment.
FAQ
Common questions.
Can you store our original spare parts?
Yes. We can store and handle your OEM spare parts according to an agreed setup — including storage conditions, labelling and inventory management.
Can you use Chairrepair-compatible parts?
Yes. We can supply compatible replacement parts where suitable and agreed with your brand — including gas lifts, armrests, wheels, mechanisms and other common components.
Can you ship directly to our customers?
Yes. We can ship spare parts directly to customers, dealers, retailers or service partners — with your brand's labelling and documentation if required.
Can you help identify the correct spare part?
Yes. We can support with technical identification based on photos, model information and symptoms — ensuring the correct part is shipped without unnecessary back-and-forth.
Can you manage parts for multiple chair models?
Yes. We can help map model compatibility and build a structured spare parts setup across multiple product lines — including cross-compatible parts where applicable.
Can you provide stock and usage reports?
Yes. We can provide monthly reporting on stock levels, parts usage, recurring demand and low-stock alerts — so your brand always has visibility of the parts operation.
Get in touch
Request partner information.
Tell us about your brand and what you are looking for — we will come back with relevant information within 2 business days.
Need repair and RMA handling too?
If your brand also needs help with warranty diagnosis, repair, returns or refurbishment, explore our European Repair & RMA Partner service.
Need a European spare parts partner?
Let's explore how Chairrepair can help your brand manage, ship and structure spare parts for chairs and desks in Europe.